Our philosophy is reflected in our engagement with our stakeholders and our passion to elevate the Serendib Leisure group of hotels to the pinnacle of service excellence. Our decades-long rich experience in hospitality and our pursuit of achieving 100% customer satisfaction drives all our operations.
“We will strive to offer our guests varied lifestyles with a distinctive Sri Lankan flavor within our group of hotels.”
For our Guests…create experiences to write home about.
For our customers (Tour operators/Travel agents)… to be the preferred choice in hotels by being a trusted and fair partner.
For our service standards…to exceed the expectations of our guests at all times.
For our people…they will be treated with respect, dignity and fairness.
For our community…we will improve the community we work in and obtain their willingness and cooperation to support our industry. Further we strive to be socially responsible in the way we conduct our business.
For our shareholders…we will strive to deliver superior returns in terms of share price appreciation and dividends.