The management profile at Serendib Leisure consists of a close-knit team of talented professionals who are reputed for their commitment to ensure superior guest experiences. Their passion to exceed customer expectations results in excellent customer service, thereby driving profitability and enhanced shareholder value creation.
Together, the team possesses a wealth of experience in the hospitality trade and guides the group hotels to greater heights with each passing year. Their ability to engage all stakeholders fairly and in a transparent manner has lent great credibility to the team. A dynamic synergy exists between the top management and the staff members, whose skills, talents and professionalism is duly recognized, groomed and rewarded.
The approach of all our staff towards socially and environmentally responsible tourism is strongly led by the management team. Their vast industry knowledge, specialized expertise in financial and human resource management, and their humane approach to business makes the Serendib Leisure team one of the most reputed in the hospitality industry.